Because it cannot connect to the internet, you cannot download an "over-the-air" update via the MyDyson™ app.
It is very rare for an update to fail, but here is the fix for the three most common issues:
The Dyson V15 Detect is a highly sophisticated piece of machinery. It uses a piezo sensor to measure and count microscopic dust particles 15,000 times a second, automatically adjusting suction power based on debris levels. However, the engineering framework governing this system is entirely self-contained. 1. No Wireless Communication Hardware
I can provide specific troubleshooting steps or guide you on what to tell Dyson support to get a quick resolution. Share public link
If you are looking for an "update" to fix performance issues (like inaccurate runtime or battery errors), Dyson recommends a physical reset or calibration instead: Runtime Calibration
Let me know if you'd like me to add anything!