Autodata relies on consistent hardware IDs. If you have changed components, you will likely need a new activation code or a "re-hosting" of your license. 4. Run as Administrator
This method creates a stable, frozen environment for the application, bypassing the hardware detection issues entirely and guaranteeing reliable operation of legacy software.
within the Autodata installation directory to fix runtime communication errors. Reinstall Sentinel Drivers
The error message "The hardware information does not match with your dongle please contact autodata"
If these steps do not resolve the issue, you must contact directly to have your dongle re-synchronized or your license reset, as this is a server-side or hardware-level security lock. What does version mismatch mean [duplicate] - Super User
If the error started immediately after modifying your computer settings, revert those changes.