| Problem | Likely Cause | Solution | | :--- | :--- | :--- | | | Corrupted flash or wrong firmware version | Force recovery using the CH+ / CH- method. Re-download the firmware from a different source. | | USB not recognized | USB not FAT32 or too large | Use a 4GB or 8GB USB 2.0 drive. Repartition it using Disk Management (Windows). | | Channel list lost after update | This is normal (intended) | Re-scan satellites. Use a saved *.udf (user database) file only if it was exported from the same software version. | | No audio on some channels | Outdated audio PID table | Install the latest software; then go to Audio Selection and manually select MPEG-4 or AAC. | | PowerVU not decoding | Softcam keys are old | The latest software should have an auto-updater. If not, manually enter keys via Menu > Conditional Access > Key Editor . |
Before downloading any file, you must confirm your board version. Using the wrong firmware can "brick" your receiver (rendering it unbootable). Open your receiver casing (if out of warranty). dvbs-evb-kd1100hd-v1.1 latest software